Terms &
Conditions

General

  • Services offered to You conditioned on acceptance of all the terms, conditions and notices contained in these Terms, along with any amendments made by Seychelles Medical at its sole discretion and posted on the Website, including by way of imposing an additional charge for access to or use of a Service.
  • Seychelles Medical may at any time change/alter/modify or withdraw all or any service offered through its website without any prior information.  User undertake not to protest or reflect any grievance or remorse against the Seychelles Medical for abrupt withdrawal of all or any of the offered services.       
  • Seychelles Medical shall not be required to notify You, whether as a registered user or not, of any changes made to the Terms of Use. The revised Terms of Use shall be made available on the Website. Your use of the Website and the Services is subject to the most current version of the Terms of Use made available on the Website at the time of such use. It shall be Your responsibility to check these Terms of Use periodically for changes. 
Services
  • Seychelles Medical reserves the right to refuse access to use the Services offered to new Users or to terminate access granted to existing Users at any time without according any reasons for doing so.
  • Seychelles Medical also allows restricted access to the Services for unregistered Users.
  • If You provide any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or Seychelles Medical has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, Seychelles Medical has the right to suspend or terminate Services to You and refuse any and all current or future use of its Services.
  • You agree to use the Services, Website and the materials provided therein only for purposes that are permitted by: (a) the Terms of Use; and (b) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.
  • You agree that You are solely responsible to Seychelles Medical and to any third party for any breach of Your obligations under the Terms of Use and for the consequences (including any loss or damage which Seychelles Medical or its affiliates or its vendors may suffer) for any such breach.
  • You agree that Seychelles Medical may, at any time, modify or discontinue all or part of the Website, charge, modify or waive fees required for its Services.
Usage Conduct
  • You shall be solely responsible for maintaining the necessary arrangements and Internet connection  which is primarily required for t accessing the services, downloading the invoices and complete the transactions as envisaged.
  • You are also under an obligation to use services for reasonable and lawful purposes only, and shall not indulge in any activity that is not envisaged through the Website
  • The trademarks, logos and service marks displayed on the Website are the property of Seychelles Medical or their vendors or respective third parties. You are not permitted to use the Marks without the prior consent of Seychelles Medical, the vendor or the third party that may own the Marks. 
Governing Law

These Terms of Use and all transactions entered on with Seychelles Medical and the relationship between You and Seychelles Medical shall be governed in accordance with the laws of Seychelles. All the disputes, differences, claims, breaches arising under or in connection or with reference or pertaining to this relation hereto the Website, the Terms of Use or any transactions entered into or the relationship between You and Seychelles Medical shall be amicably resolved and in case if the parties fail to resolve such dispute or difference mutually then dispute/ difference/ claims/ breaches etc. will be referred to the sole arbitrator to be appointed by Seychelles Medical and in case of death refusal neglect or incapability of the Sole Arbitrator to act as an Arbitrator then the same shall be again referred to the Sole Arbitrator who will be appointed by Seychelles Medical. The arbitration proceedings shall be governed by the Arbitration and Conciliation Act, 1996 or any statutory amendments/ modification thereof for the time being in force. The arbitration proceedings will be held at National Capital Territory of In case of any proceedings, references etc. touching upon the arbitration subject including any award, the territorial jurisdiction of the court shall be Delhi. 

The award of the arbitration(s) shall be final and binding on the parties.

Report Abuse
  • In the event You come across any abuse or violation of these Terms of Use or if You become aware of any objectionable content on the Website, you will promptly and diligently report to Seychelles Medical customer support so as enable Seychelles Medical to forthwithly undertake remedial measures. 
Cancellation & Refunds

All online Bookings paid are non-refundable and subject to credit note approval in case guest is not availing services booked. Booking an appointment online is agreeing to the laid Terms & conditions with no exception to the rule. Customer can reschedule the bookings by calling the customer support and informing them over a written communication with subject to slot availability at the location booked. The team will ensure the test is conducted and accommodated.

In case of booking done for hotel visit, any amendment ,cancellation or refund is subject to approval  to the Seychelles medical Services PTY. 

Best Price Guarantee

The prices as offered by the Seychelles Medical on our Platform are highly competitive. All prices for your PCR are including other taxes (subject to change of such taxes) and fees, unless stated differently on our Platform or the confirmation of the services.

We want you to pay the lowest price possible for your product and service of choice. Should you find your test of similar result time  through any other  Platform, with the same Terms & conditions, at a lower rate on the website before you have made a reservation through us, we will match the difference between our rate and the lower rate under the terms and conditions of Best Price Guarantee.Our We Price Match promise does not apply to any special offers for Corporates which are Hotel Specific.

The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.

Obvious errors and mistakes (including misprints) are not binding.

All special offers and promotions are marked as such. If they are not labeled as such, you cannot derive any rights in the event of obvious errors or mistakes. 

Prepayment, Cancellation, No-shows, and The Fine Print

By making a PCR Reservation with a SMS, you accept and agree to the relevant cancellation and no-show policy of that Seychelles Medical, and to any additional (delivery) terms and conditions of the SMS that may apply to your PCR TEST (including the fine print of the Seychelles Medical made available on our Platform and the relevant house rules of the Seychelles Medical), including for services rendered and/or products offered by the Seychelles Medical. The relevant (delivery/purchase/use/carrier) terms and conditions of a Seychelles Medical can be obtained with the relevant Seychelles Medical. The general cancellation and no-show policy of each Seychelles Medical is made available on our Platform on the Seychelles Medical information pages, during the reservation procedure and in the confirmation email or ticket (if applicable). Note that certain rates, fees, or special offers are not eligible for cancellation, refund, or change. Applicable tax may still be charged by the Seychelles Medical in the event of a no-show or charged cancellation. Check the (reservation) details of your product or service of choice thoroughly for any such conditions prior to making your reservation. Note that a PCR TEST Reservation which requires down payment or (wholly or partly) prepayment may be canceled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant due or payment date in accordance with the relevant payment policy of the Seychelles Medical and the reservation. Cancellation and prepayment policies may vary per product, or service of each PCR TEST. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards, or insufficient funds are for your own risk and account, and you will not be entitled to any refund of any (non-refundable) prepaid amount unless the Seychelles Medical agrees or allows otherwise under its (pre)payment and cancellation policy.

If you want to review, adjust, or cancel your PCR TEST Reservation, revert to the confirmation email and follow the instructions therein. Note that you may be charged for your cancellation in accordance with the Seychelles Medical’s cancellation, (pre)payment and no-show policy, or not be entitled to any repayment of any (pre)paid amount.

If you have a late or delayed arrival on the clinic or only arrive the next day, make sure to (timely/promptly) communicate this with the Seychelles Medical, so they know when to expect you to avoid cancellation of your PCR TEST (Reservation) or charge of the no-show fee. Our customer service department can help you if needed with informing the Seychelles Medical. Pcrtest.sc does not accept any liability or responsibility for the consequences of your delayed arrival or any cancellation or charged no-show fee by the Seychelles Medical.

Safety measure to follow in public if you develop symptoms

If you are experiencing Covid-19 symptoms, you should follow safety measures until you undergo a PCR test and treat the symptoms according to the test results.

Self-isolation is a must to stop spreading the virus to other people. Limit yourself to unnecessary contact if you have trouble breathing.

Practice social distance by staying in a specific room and avoid going outside. Make sure you don’t come in contact with animals as well. 

Wear a facemask when you are around other people while visiting the medical center. Cover your cough and sneezes with tissues and dispose of them in a lined trash can.

Clean your hands more often with an alcohol-based sanitizer or with soap and water. Avoid touching your eyes, nose, and mouth if you are outside and if you did not wash your hands. Use soap and water, preferably to wash your hands.

All high-traffic surfaces around you in your home should be cleaner with spray sanitizer frequently. High-traffic surfaces such as toilets, phones, tablets, tables, tabletops, doorknobs, and counters can spread the virus as it comes in contact with many people frequently. 

Avoid sharing personal household items with your family members, and make sure to clean them as soon as you use them.

When should you get a Covid-19 test?

It is necessary to get a negative Covid-19 PCR test certificate before traveling abroad by air. Major countries of the world will not permit you to enter without a negative Covid-19 result.

RT PCR test is advisable if symptoms such as fever, cough, and difficulty in breathing last for more than the usual period of common cold and fever. Some of the other health issues which are a common symptom of Covid-19 are sore throat, fatigue, mucous formation, running nose, muscle pain, loss of taste or loss of smell. If you experience these symptoms and fever and cough, you should isolate yourself and get an RT PCR test as soon as possible. 

You must also get a PCR test after exposure to a Covid-19 positive patient. Once you get the test, you will be able to follow medication according to the PCR swab test result

Benefits of RT PCR test

RT PCR test is the most effective testing method widely used by hospitals and laboratories to detect the Covid-19 virus. It has the edge over other forms of Covid-19 testing because of its various advantages.

  • It is a highly efficient procedure with great precision with increased sensitivity and specificity.
  • The medical staff is well acquainted with the robust technique of the RT PCR test.
  • We process a considerable number of samples together.
  • The chances of getting a false positive or a false negative result are minimum through an RT PCR test.
  • It has become the gold standard for detecting Covid-19 viruses. 
  • The process of collecting a swab sample for the test is minimally invasive.

Book online to save up to 15% - PCR travel test

The scenario of international travel has completely changed since the Covid-19 pandemic began. Countries have imposed strict safety for arrival and departures. Getting a PCR test for travel purposes is a mandatory requirement for traveling by air. 

Get a PCR test for traveling abroad from our laboratory in Seychelles as you need a negative PCR test result to enter any country. We issue acceptable results by Seychelles authorities for PCR testing and ANTIGEN testing. With our results, you can get a “Fit to travel” certificate that will be accepted everywhere.

Everyone traveling from Seychelles, including infants and children, must have a negative COVID-19 PCR test certificate from an accredited laboratory such as ours, regardless of vaccination status. Samples should be taken of the PCR test within 72 hours before arrival and departure. 

Don’t worry about visiting our laboratory for testing, as we will visit the hotels you are staying in to collect the required sample. 

Private PCR test process & ANTIGEN test

We provide the PCR test as well as the ANTIGEN test at our fully licensed laboratory in Seychelles. In case of an RT PCR home test, our officials will come to your home to perform the test. We maintain the highest standards  for collecting, storing and testing samples to ensure the accuracy of every test we perform in our lab. 

We take the sample of your nasal or throat swab back to our laboratory. In the laboratory, we check for coronavirus RNA present in the swab; if it is present, then we convert into DNA. We produce many copies of the viral DNA so that we can use it to produce a measurable result.

An RT PCR test is the most accurate test, which helps deliver accurate results. The accuracy of the test also depends on factors such as the collection and maintenance of the sample and during which stage of illness did we perform the test. 

We follow the best practices of collecting and storing the sample at our laboratory to deliver accurate and quick PCR test results. The ANTIGEN test service is also available in our laboratory at Seychelles Medical. 

Get the result of your PCR test in 24 hours.

Covid-19 infection rate is on the rise since the beginning of the pandemic. Countries all over the world follow safety measures to control the spread of the virus. The importance of testing and isolating has been acknowledged by all governments worldwide. 

A PCR test is the ideal test to detect the Covid-19 virus. At Seychelles Medical, we provide the service of RT PCR (reverse-transcription PCR) testing. This is the most reliable test, as it has the ability to detect even a single virus particle from the swabs taken from the nose or mouth. 

We have a fully licensed laboratory with international accreditations for Covid-19 testing in Seychelles. The RT PCR test result will be available in 24 hours after collecting the swab sample from your nose or mouth.