Privacy
Policy

You hereby consent, express, and agree that you have read and fully understand the Privacy Policy of Seychelles Medical in respect of the Services. You further consent that the terms and contents of such Privacy Policy are acceptable to You.

You hereby consent, , agree and authorized Seychelles Medical to internally process your personal details and test result and share the same with the requisite authorities as per standard protocols of local and national regulatory bodies.

Communications
  • You hereby expressly agree to receive communications from Seychelles Medical by way of SMS, e-mails and other mediums related to the services provided.
General Provisions
  • Notice: All notices of Seychelles Medical will be served by email or by general notification on the Website. Any notice provided to Seychelles Medical pursuant to the Terms of Use should be sent to Seychelles Medical customer support

Assignment: You cannot assign or otherwise transfer the Terms of Use, or any rights granted hereunder to any third party. Seychelles Medical’s rights under the Terms of Use are freely transferable by Seychelles Medical to any third parties without the requirement of seeking Your consent.

Severability: If, for any reason, an arbitral tribunal or court of competent jurisdiction finds any provision of the Term of Use, or portion thereof, to be unenforceable, then subject to the aforesaid other terms of used shall continue and will be enforceable having binding effect

Waiver: Any failure by Seychelles Medical to enforce or exercise any provision of the Terms of Use, or any related right, shall not constitute a waiver by Seychelles Medical of that provision or right.

Feedback and Information

Any feedback or personal information provided by you to this Website shall be deemed to be non-confidential. Seychelles Medical shall be free to use such information on an unrestricted basis. Further, by submitting the feedback, You represent and warrant that (i) Your feedback does not contain confidential or proprietary information of You or of third parties; (ii) Seychelles Medical is not under any obligation of confidentiality, express or implied, with respect to the feedback; (iii) Seychelles Medical may have something similar to the feedback already under consideration or in development; and (iv) You are not entitled to any compensation or reimbursement of any kind from Seychelles Medical for the feedback under any circumstances. Seychelles Medical has unfettered right to share personal information with the Government authorities/bodies as required under the law and for doing so Seychelles Medical does not required any written approval or consent from you.

Seychelles Medical reserves the right to disqualify any customers from availing the services as listed on the website. In case of any fraudulent activity, prosecution will be carried out against the concerned customer.

 You confirm that Seychelles Medical shall not be responsible for any deficiency in payment of consideration payable towards the services purchased

Pricing Information

Seychelles Medical strives to provide You with the best prices possible on its Services. However, Seychelles Medical does not guarantee that the price will be the lowest in the city, region, or geography. Prices and availability are subject to change without notice or any consequential liability to You.

While Seychelles Medical strives to provide accurate services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or service information, Seychelles Medical may, at its discretion, either contact You for instructions or cancel Your transaction and notify You of such cancellation. Seychelles Medical will have the right to modify the price of the service and contact You for further instructions via e-mail address provided by You at the time of registration, or cancel the service and notify You of such cancellation. If Seychelles Medical cancels the service after the payment has been processed, the said amount will be remitted to Your account from which the payment was made without being liable for any compensation or damages.

Online payments

In certain cases, specifically about services, you might be required to provide Your credit or debit card details to the approved payment gateways while making the payment. In this regard You agree to provide correct and accurate credit/ debit card details to the approved payment gateways for availing Services on the Website. You shall not use the credit/ debit card, which is not lawfully owned by You, i.e. in any transaction, you must use Your own credit/ debit card. The information provided by You will not be utilized or shared with any third party unless required in relation to fraud verifications or by law, regulation, or court order. You will be solely responsible for the security and confidentiality of Your credit/ debit card details. Seychelles Medical expressly disclaims all liabilities that may arise because of any unauthorized use of Your credit/ debit card.

Miscellaneous
  • Seychelles Medical does not proclaim, guarantee or certify w.r.t accuracy, geniuses, correctness and precision of testing report.
  • Seychelles Medical will never be held responsible for any inaccuracy, shortcoming, defect or omission in the testing report.
  • Seychelles Medical is only facilitating fixing of appointment with the authorized Lab for conducting Covid-19 and does not certify w.r.t test report.
  • Seychelles Medical does not guarantee, validate or certify accuracy of testing report by the Lab as Seychelles Medical is only facilitator between applicant and Lab.      
  • Seychelles Medical reserves the right to change or update  user policies at any time upon reasonable notice, effective immediately upon posting to this site.

For the test performed on the samples received from other locations, it is presumed that the sample belongs to the patient named /identified, such verifications having been carried out at the point of generation of the sample

The report results are dependent on the individual assay methods, equipment used, method specificity, sensitivity & quality of the samples received.

All investigations have their limitations & isolated laboratory investigations may not confirm the diagnosis of the disease. They only help in arriving at a diagnosis in conjunction with clinical presentation & related investigations.

The reports are therefore expected to be interpreted taking into consideration the mentioned facts.

A test requested might yield invalid result for various technical reason & this response will appear against the test name followed by possible reasons. In such cases fresh sample to be sent for the purpose of reporting on the same parameters.

In the event of results are withheld for the purpose of correlation or verification, the test name may bear preliminary status. This will be replaced by final status on finalization.

Any query from the referring doctor pertaining to the report to be directed to Seychelles Medical.

The reported results are for information & interpretation & will be shared with the concerned Govt. authorities as per standard guidelines

The findings of the report are restricted to the given study

The test report shall not be produced without written approval of Seychelles Medical

Seychelles Medical disclaims any claim of any nature whomsoever arising from or relating to the performance of the requested test as per mutual agreemen

The disclaimer & the waiver shall specifically apply to any specific claim implied warrant and fitness for fitness or general use

Strict liability or any case shall not exceed the invoice amount for the service provided and paid

A study requested may necessitate repeat study/further views. In such cases it is expected that further evaluation as requested would be carried out.

The same if not carried out may lead to a conclusion of incomplete study.

In event of poor sample, findings & the study may be limited.

Test booking slot is valid for 30 mins from the time of invoice generation.

Results will be available as per standard TAT- 60 hrs & additional delay can happen in case of technical glitches, unforeseen circumstances & changes in local and national guidelines.

Customer is entitled to cancel his/her appointment and claim 100% refund if the cancellation is at least 24-hours prior to the appointment. The refund so claimed will be remitted to the customer within 7 days. If the cancellation is done within 24 hours of the appointment, then Seychelles Medical will not return the received amount to the customer.

Refund will be done by the same mode used for payment.

Seychelles Medical is not bound to comply with the TAT mentioned by the airlines, as it follows the ICMR lab guidelines and standard protocol.

DECLARATION

I, hereby affirm, confirm and declare that I have read and understood the terms and condition for using services of Seychelles Medical. I undertake to strictly follow and observe terms and conditions which are integral part for using the services of Seychelles Medical. By clicking “Acceptance”  before using the services, I undertake to be bound by the terms and condition of the services. I further undertake not to dispute, challenge or raise demur with respect to terms and conditions for using the services as offered by Seychelles Medical.

I undertake to always keep Seychelles Medical harmless, innocuous, benign and immune from any and all losses, damages and claims so suffered or sustained either directly or indirectly, due to my act, omission, misconduct, negligence, concealment of true and correct information, misleading statement.

I further undertake information provided by me to Seychelles Medical for availing the services as listed on the Website are accurate, complete and genuine and I have not withheld or concealed any information whether material or otherwise.

Safety measure to follow in public if you develop symptoms

If you are experiencing Covid-19 symptoms, you should follow safety measures until you undergo a PCR test and treat the symptoms according to the test results.

Self-isolation is a must to stop spreading the virus to other people. Limit yourself to unnecessary contact if you have trouble breathing.

Practice social distance by staying in a specific room and avoid going outside. Make sure you don’t come in contact with animals as well. 

Wear a facemask when you are around other people while visiting the medical center. Cover your cough and sneezes with tissues and dispose of them in a lined trash can.

Clean your hands more often with an alcohol-based sanitizer or with soap and water. Avoid touching your eyes, nose, and mouth if you are outside and if you did not wash your hands. Use soap and water, preferably to wash your hands.

All high-traffic surfaces around you in your home should be cleaner with spray sanitizer frequently. High-traffic surfaces such as toilets, phones, tablets, tables, tabletops, doorknobs, and counters can spread the virus as it comes in contact with many people frequently. 

Avoid sharing personal household items with your family members, and make sure to clean them as soon as you use them.

When should you get a Covid-19 test?

It is necessary to get a negative Covid-19 PCR test certificate before traveling abroad by air. Major countries of the world will not permit you to enter without a negative Covid-19 result.

RT PCR test is advisable if symptoms such as fever, cough, and difficulty in breathing last for more than the usual period of common cold and fever. Some of the other health issues which are a common symptom of Covid-19 are sore throat, fatigue, mucous formation, running nose, muscle pain, loss of taste or loss of smell. If you experience these symptoms and fever and cough, you should isolate yourself and get an RT PCR test as soon as possible. 

You must also get a PCR test after exposure to a Covid-19 positive patient. Once you get the test, you will be able to follow medication according to the PCR swab test result

Benefits of RT PCR test

RT PCR test is the most effective testing method widely used by hospitals and laboratories to detect the Covid-19 virus. It has the edge over other forms of Covid-19 testing because of its various advantages.

  • It is a highly efficient procedure with great precision with increased sensitivity and specificity.
  • The medical staff is well acquainted with the robust technique of the RT PCR test.
  • We process a considerable number of samples together.
  • The chances of getting a false positive or a false negative result are minimum through an RT PCR test.
  • It has become the gold standard for detecting Covid-19 viruses. 
  • The process of collecting a swab sample for the test is minimally invasive.

Book online to save up to 15% - PCR travel test

The scenario of international travel has completely changed since the Covid-19 pandemic began. Countries have imposed strict safety for arrival and departures. Getting a PCR test for travel purposes is a mandatory requirement for traveling by air. 

Get a PCR test for traveling abroad from our laboratory in Seychelles as you need a negative PCR test result to enter any country. We issue acceptable results by Seychelles authorities for PCR testing and ANTIGEN testing. With our results, you can get a “Fit to travel” certificate that will be accepted everywhere.

Everyone traveling from Seychelles, including infants and children, must have a negative COVID-19 PCR test certificate from an accredited laboratory such as ours, regardless of vaccination status. Samples should be taken of the PCR test within 72 hours before arrival and departure. 

Don’t worry about visiting our laboratory for testing, as we will visit the hotels you are staying in to collect the required sample. 

Private PCR test process & ANTIGEN test

We provide the PCR test as well as the ANTIGEN test at our fully licensed laboratory in Seychelles. In case of an RT PCR home test, our officials will come to your home to perform the test. We maintain the highest standards  for collecting, storing and testing samples to ensure the accuracy of every test we perform in our lab. 

We take the sample of your nasal or throat swab back to our laboratory. In the laboratory, we check for coronavirus RNA present in the swab; if it is present, then we convert into DNA. We produce many copies of the viral DNA so that we can use it to produce a measurable result.

An RT PCR test is the most accurate test, which helps deliver accurate results. The accuracy of the test also depends on factors such as the collection and maintenance of the sample and during which stage of illness did we perform the test. 

We follow the best practices of collecting and storing the sample at our laboratory to deliver accurate and quick PCR test results. The ANTIGEN test service is also available in our laboratory at Seychelles Medical. 

Get the result of your PCR test in 24 hours.

Covid-19 infection rate is on the rise since the beginning of the pandemic. Countries all over the world follow safety measures to control the spread of the virus. The importance of testing and isolating has been acknowledged by all governments worldwide. 

A PCR test is the ideal test to detect the Covid-19 virus. At Seychelles Medical, we provide the service of RT PCR (reverse-transcription PCR) testing. This is the most reliable test, as it has the ability to detect even a single virus particle from the swabs taken from the nose or mouth. 

We have a fully licensed laboratory with international accreditations for Covid-19 testing in Seychelles. The RT PCR test result will be available in 24 hours after collecting the swab sample from your nose or mouth.